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Got questions, issues, critiques or ideas? At Limelight, these are better handled when sent in writing. Which is why emails get priority over phone calls. And we’ll give your email priority period. You can expect an answer to your email within one business day, more likely sooner.

For an immediate answer, our robust FAQ goes a lot further than most. If you haven’t already, we suggest visiting our FAQ page first. Information regarding custom logos & art, rush orders, shipping, turnaround time, typesetting/etiquette tips, order problems, etc. may all be found here.

If you still need information or have a specific question not answered on our website, feel free to email us at info@limelightpaper.com or text/call us at 901-484-8781. You can expect a response to your phone call within 2 business days. As noted previously, emails are preferred and will receive a faster response.

We appreciate you being a customer of Limelight Paper and Partyware, and hope your experience is nothing less than superb.

Problem with your order?  We want to help!  Email us at info@limelightpaper.com.  Please include the following information:
    • Order Number
    • Exact date replacement product is needed
    • A photo of the product showing the error is helpful (but not required)

        We will gladly send a replacement asap or refund your credit card for the part of your order that was misprinted, missing or damaged.