Order Problems & Returns
Problem with your order? We want to help! Email us at info@limelightpaper.com. Please include the following information:
- Order Number
- Exact date replacement product is needed
- A photo of the product showing the error is helpful (but not required)
We will gladly send a replacement asap or refund your credit card for the part of your order that was misprinted, missing or damaged.
Returns: Limelight Paper & Partyware does not accept returns of personalized orders unless an error was made on our part. If an error occurs and the product is used, we will not issue a credit for the error. If you need to return a non-personalized portion of your order, please send to:
Limelight Paper & Partyware
2870 Catawba Lane
Memphis, TN 38111
Credit will be issued upon receipt.
